Corporate Governance

Quality is a key element of our culture and makes an essential contribution to the success of our projects and Implenia as a whole. Implenia's five corporate values form the foundation of our culture, and the five values are also a good way of explaining what we expect of the quality of our services.

Excellence means meeting the highest quality standards in our projects and services. We set standards based on innovation as well as on our comprehensive expertise and many years of experience. With the goal of meeting or even exceeding the expectations of our customers and partners. To achieve this, we must define clear, uniform processes and live by them.

Good and goal-oriented collaboration within the team is a central prerequisite for quality to emerge. Only when everyone brings their strengths, individual experience and skills to the team can we master the daily challenges in our projects.

If we recognize opportunities and risks in our daily work at an early stage and take action quickly - both strategically and operationally - we act agilely and reduce the likelihood of problems that cost us money. We live agility as a team, constantly looking for new and innovative solutions to generate and sustainably improve added value and quality for our customers.

We expect process integrity from all employees. The Implenia Management System is the basis of our actions. Our processes and responsibilities are centrally stored and documented there. We all implement these processes in our daily work, adhere to them and use the current associated documents and templates.

We see errors as a change for improvement. We want to solve problems in the long term by analyzing the cause and eliminating it in the long term. We share our findings with others and are open to criticism or suggestions for improvement. "Lessons learned", for example after reaching a milestone or after the completion of a project, as well as sharing knowledge with other construction sites and teams, are a matter of course for us.

Application example: Asbestos discoveries at the Gotthard

At the Gotthard access tunnel, there were asbestos discoveries in November 2022 that the original geological prognosis report had not anticipated. The project team acted quickly and prudently, involving all project stakeholders and control bodies: an excellent example of the holistic application of our processes, which ensure occupational safety and environmental protection in addition to quality.

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Success has many factors. Key elements are the right strategy, right culture and most importantly - the right people. In order to be successful as a company, we need employees who have a wide range of experience, education, know-how, values and personalities. Implenia already employs people with diverse backgrounds, who all contribute to our successful Implenia team:

• they represent over 90 nationalities, that’s almost half the world
• there are employees from all phases of life from school age to well past retirement age
• among them are extroverts and introverts, some think very fact based, some are more intuitive decision makers
• some come straight from school, others completed several degrees and have a vast experience in their field

Diverse teams are beneficial. They are more innovative, create more robust solutions, are more attractive for new talent and they perform better. Especially in a complex environment, this leads to a competitive advantage. Additionally, we want to provide equal opportunity for every individual to contribute and bring their best self to work – every day. First, this is about providing a work model which enables everyone to join the workforce and second, when people realise that they are accepted and feel safe, they are more likely to thrive and reach their full potential.