support staff and take calls in German and English You will be responsible for the preliminary analysis, processing and rectification of incident reports and enquiries. In the case of complex technical enquiries, you forward the corresponding tickets to our specialist groups and are in regular contact [...] projects and provides client-centric support across the entire life cycle of a building or structure. It focuses on client needs and on striking a sustainable balance between commercial success and social and environmental responsibility. Implenia, with its headquarters in Opfikon near Zurich, employs more [...] posted revenue of CHF 3.8 billion in 2021. We are looking for a ICT Service Desk Agent to join our Group IT in Opfikon. What we offer Innovative and sustainable working environment with top modern workplaces Use of modern technologies International working environment Implenia benefits , including (just to[...]