Mistakes wanted!

For example, Anita's former supervisor had to pull the ripcord after an e-business platform she had introduced went live. Christian had not understood customer needs enough when launching a costly online shop. And Matthias, as the person responsible for the construction of an office building and adjoining multi-storey car park with an automated parking system, hit the skids. Unfortunately, not only professionally, but even literally. On the evening of the day he realised his failure, he got on his racing bike to escape the situation and air out his head, and crashed.

Eavesdroppers on

But all three got back up and, as we know, are successful in business today because they learned the lessons of their mistakes. As obvious as it may sound, a key takeaway from the event was the importance of listening. To your gut feeling, to the little angels and devils sitting on your left and right shoulder. But above all, listening to the needs and requirements of internal and external clients, even if you have to help them become aware of what they want and articulate it clearly. Anita aptly summed up the path to success: "At Implenia, let's continue to build a culture together where the customer is at the centre of everything we do." In the end, the speakers and the audience – live on site in Opfikon and Raunheim as well as tuned in online – agreed: yesterday's mistakes lead to tomorrow's successes.