
For results that meet the highest standards
Quality at Implenia
Quality is a central element of our culture and is essential to the success of Implenia. The five values that form the foundation of the Implenia corporate culture underline the standards that the company expects its services to meet.
Our values

Excellence means meeting the highest quality standards in our projects and services. We set standards based on innovation as well as on our comprehensive expertise and many years of experience. With the goal of meeting or even exceeding the expectations of our customers and partners. To achieve this, we must define clear, uniform processes and live by them.
Good and goal-oriented collaboration within the team is a central prerequisite for quality to emerge. Only when everyone brings their strengths, individual experience and skills to the team can we master the daily challenges in our projects.
If we recognize opportunities and risks in our daily work at an early stage and take action quickly – both strategically and operationally – we act agilely and reduce the likelihood of problems that cost us money. We live agility as a team, constantly looking for new and innovative solutions to generate and sustainably improve added value and quality for our customers.
We expect process integrity from all employees. The Implenia Management System is the basis of our actions. Our processes and responsibilities are centrally stored and documented there. We all implement these processes in our daily work, adhere to them and use the current associated documents and templates.
We see errors as a change for improvement. We want to solve problems in the long term by analyzing the cause and eliminating it in the long term. We share our findings with others and are open to criticism or suggestions for improvement. "Lessons learned", for example after reaching a milestone or after the completion of a project, as well as sharing knowledge with other construction sites and teams, are a matter of course for us.
Application example: Asbestos discoveries at the Gotthard
At the Gotthard access tunnel, there were asbestos discoveries in November 2022 that the original geological prognosis report had not anticipated. The project team acted quickly and prudently, involving all project stakeholders and control bodies: an excellent example of the holistic application of our processes, which ensure occupational safety and environmental protection in addition to quality.
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