What does Supplier Management mean?

Culture of fairness and sustainability

Suppliers are a vital key to our success – their supplies and services are determining factors for our competitiveness and the success of our company. Implenia therefore attaches great importance to having a professional supplier management system which meets the highest quality standards and operates according to standardised processes.

Why supplier management? In the medium and long term we are optimising the security of supply, the cost level and the process efficiency of Implenia through the development of our supplier portfolio. The objectives are clearly defined and described in the "Supplier management process“ below. The process comprises five phases which are cycled through continually and recurrently:

  1. Qualification as a supplier. Who is suited to us? As a first step we accept potential Implenia suppliers into the pool on the basis of defined minimum standards. In this phase we also lay the foundations for the later development of the qualified suppliers.
  2. Supplier assessment. Who fulfils their promises? Suppliers are assessed according to standard criteria and this influences decisions regarding their development. All assessment results are documented and provide information among other things about the qualification and the further development stages of an Implenia supplier.
  3. Supplier classification. Where does he fit in? The classification system is intended to highlight the quality of approved Implenia suppliers and increase the opportunities for new suppliers. In this stage of the process we rank our suppliers in the supplier pyramid. We assign them the levels Excellent, Accepted, Standard and Poor
  4. Supplier development. So it continues! Supplier development is intended to improve the quality of approved Implenia suppliers and increase the opportunities for new suppliers. Also in this process stage we show ourselves to be a cooperative partner with clear, comprehensible decisions and development opportunities for the suppliers. This is done via personal dialogue.
  5. Supplier blocking. If it doesn’t work out… With this process step we can block a supplier for certain activities or phase him out completely. A block may be applied for various reasons: defective quality, repeated exceeding of delivery dates, disputes over agreements on conditions, repeated incorrect invoicing, violations of Swiss law or the bankruptcy of the supplier.